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FAQ

Q: What is the operating distance for your Bluetooth products?

A: 30 feet (10m)

Q: What type of chord is needed to recharge?

A: A USB compatible charging chord is provided with our products (where applicable)

Q: Does the product turn off automatically when not in use?

A: No, you must manually turn it off otherwise it will continue to drain the battery.

Q: Misplaced the original charging cable, where can I get a replacement?

A: Contact us directly at support@primaxonline.com.

Q: What is the rating for your waterproof products?

A: Our products are rated IPX7, meaning they can be fully submersed to a depth of 1m underwater for 30 minutes.

Q: Can your speakers be used with iTunes, Pandora, FM, etc?

A: Yes, simply play it through your Bluetooth enabled device.